Shipping policy
SHIPPING AND DELIVERY
Domestic Delivery
All orders are dispatched within 2-3 business days (excluding Sundays and bank/ public holidays). For all metropolitan areas that are serviced by reputed couriers, the delivery time would be between 3 to 5 business days (excluding Sundays and bank/ public holidays) after dispatch. For other areas, it may take 5-7 business days (excluding Sundays and bank/ public holidays) after dispatch depending on the location. Please note that the dispatch of all the product(s) ordered, may or may not happen at the same time.
Please note that the delivery date displayed while placing the order on the product page, cart, checkout and order confirmation page and in the order confirmation email are tentative. Once your order is dispatched, you will receive a tracking link on your WhatsApp and registered email address. Our delivery partners will bring the package to you as early as possible. In case, they are unable to reach the provided address or at a suitable time, they will contact you to resolve the issue.
Missed delivery
We use third party courier companies to get your order delivered. Generally, 3 attempts are made to deliver your order. If you are unavailable at the time of an attempt, you will receive a message on WhatsApp from our shipping, where you can reschedule the delivery and the delivery agent may call you to confirm a convenient time for the delivery of your order.
After 3 attempts, your order will be returned back to our warehouse. Any orders that are returned back due to the non-availability of the customer, can be reshipped only at an additional shipping charge of INR 60.
In case you haven’t received your order and it has been marked as delivered, please reach out to us within 48 hours of receiving the notification since the window to further raise these disputes with our shipping partner closes after this time period.
International Shipping
Yes, we ship to the following countries currently:
Asia
● Bangladesh ● India ● Nepal ● Sri Lanka ● Japan
South-East Asia
● Hong Kong ● Indonesia ● Malaysia ● Singapore ● Thailand
Middle East
● Qatar ● Saudi Arabia ● Oman ● Kuwait ● UAE
North America
● Canada ● United States of America
South America
● Brazil
What is the estimated delivery time outside India?
The delivery timeline will vary based on your location. We ship via International courier companies for all international orders.It takes 3-5 business days to dispatch the order. Once the order is processed and dispatched, it generally takes 8-20 business days to deliver.
Shipping rates
The shipping rates vary based on the weight of your order and location. You will be able to see the shipping rates depending on the weight of your order and shipping destination at the time of checkout.
Depending on the laws applicable to your location, additional charges including taxes, custom duties or VAT may be applicable. All such additional charges are not included in the shipping fee and will need to be borne by the customer on delivery.
Please note if you are unable to clear the custom fees/ charges at the time of accepting your order, then your order will not be cancelled and money will not be refunded.